Step-by-Step Guide - How to clean your washing machine

We have created a guide to make it easier for you to clean your washing machine.

Vestfrost washing machine

Can't postpone the cleaning of your washing machine any longer? Don't worry, it's not as difficult as it may seem.

Before cleaning and maintaining your washing machine, unplug it from the power outlet. Also, disconnect the water supply before starting the cleaning or maintenance process.

Do not clean your washing machine with solvents, abrasive cleaners, glass cleaners, or universal cleaning agents. Their chemicals can damage plastic surfaces and other components.

Water Filters

Water filters prevent dirt and foreign objects from entering your washing machine. We recommend cleaning these filters when your machine cannot take in enough water, even if the water supply is connected and the tap is open. We recommend cleaning your water filters every two months.

Here's how:

  • Unscrew the water inlet hoses from the washing machine.
  • You can remove the water filter from the water valve using pliers. Gently pull the plastic disc in the filter.
  • There is another water filter at the end of the water inlet hose that faces the faucet. You can remove this second filter using pliers. Gently pull the plastic disc in the filter.
  • Thoroughly clean the filter with a soft brush and wash it with soapy water. Rinse it thoroughly. Gently push the filter back into place.

Pump Filter

Your washing machine's pump filter system extends the life of the pump by preventing lint from entering the machine. We recommend cleaning the pump filter every two months. The pump filter is located behind the cover in the lower right corner at the front of the machine.

Here's how:

  • You can choose to open the pump cover using the scoop for powdered detergent (*), which was provided with your machine, or the level plate for liquid detergent.
  • Insert the end of the scoop or level plate into the opening on the cover and gently push backwards. The cover will open.
  • Place a container under the filter cover before opening it in case of excess water.
  • Loosen the filter by turning it counterclockwise. Remove it by pulling. Wait while the water drains.

Note: You may need to empty the water collection container a few times depending on the amount of water in the machine.

  • Remove any foreign objects from the filter with a soft brush.
  • After cleaning, place the filter back in position and turn it clockwise.
  • When closing the pump cover, make sure the hooks on the inside of the cover are in the holes on the side of the front panel.
  • Close the filter cover.

Detergent Drawer

The use of detergents can cause detergent residues to accumulate in the detergent drawer over time. We recommend removing the detergent drawer every two months and cleaning it for detergent residues.

Here's how:

  • Pull the detergent drawer forward until it is fully extended.
  • Press the area in the detergent drawer that you have pulled out completely. Continue pulling, and remove the detergent drawer.
  • Remove the detergent drawer and disassemble the rinse plug. Thoroughly clean the detergent drawer to remove residues from fabric softeners. Place the rinse plug back in place after cleaning and ensure it is correctly positioned.
  • Clean with a brush and large amounts of water.
  • Remove any residues in the detergent drawer hole to prevent them from falling into your washing machine.
  • Dry the detergent drawer with a towel or dry cloth and place it back in position.

Note: Do not wash the detergent drawer in a dishwasher.

Washing Machine/Drum

Use a mild cleaning agent without abrasive particles (or water and soap) to clean the external surfaces. Wipe with a soft cloth.

When cleaning the drum, pay attention to the following: Do not leave metal objects such as needles, paper clips, coins, etc., in your machine. These objects can cause rust stains to form in the drum. You can remove such rust stains with a chlorine-free cleaning agent following the instructions provided by the cleaning agent manufacturer. Never use steel wool or similarly hard objects to remove rust stains.

(*) Specifications may vary depending on the model purchased.


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