Extended manufacturer warranty
Selected products have a manufacturer warranty covering the entire product and are covered by the EU GARAN scheme.
Warranty and service
Below you will find information and terms for our different manufacturer warranties. On each product page, you can see which warranty applies to the product.
Warranty on selected components
Certain products have a longer warranty on specific components or characteristics, such as the motor, battery or colour fastness.
Register your product
Some extended manufacturer warranties require the product to be registered no later than 90 days after purchase. Registration is free of charge.
Link: Register your product
Request service
If you experience a fault with your product, you can submit a service request here. Please have your proof of purchase, model number and serial number ready.
Link: Request service